This was a UI design project on behalf of KPMG's Customer Consulting service for a UK Building Society. I was the design lead in the project, creating mobile concepts in Figma, using the latest brand. This was to illustrate to the client's senior stakeholders how the customer self-service user journey and visual design could be improved.
The brand names are hidden in the screen shots to provide some client confidentiality, and dummy data is used to protect client data.
UI visual design of savings user journey
- High-fidelity mock-ups.
- Clickable prototype in Figma.
- Illustrating CX research.
High-fidelity wireframes of mobile designs
- Designing the most requested features.
- Designing from CX research.
UI visual design mortgage journey
- Visual design layout in Figma.
- Applying branding.
- Prototyping in Figma.
Visual designs of app features
- Designing complex app features.
- Designing with empathy for Financial Service customers.